Terms and Conditions

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Effective Date: February 13, 2025

Welcome to PonTek Solutions! By using our services, you agree to the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By accessing or using PonTek Solutions’ services, you acknowledge that you have read, understood, and agreed to these terms. If you do not agree, please refrain from using our services.

2. Services Provided

PonTek Solutions offers remote customer service solutions, tech support, and other business services. Service availability may vary, and we reserve the right to modify or discontinue services at any time without prior notice.

3. User Responsibilities

When using our services, you agree to:

• Provide accurate, complete, and current information.

• Comply with all applicable laws and regulations.

• Not use our services for any illegal or unauthorized purpose.

Failure to comply may result in the suspension or termination of your account.

4. Payment Terms

All payments for services must be made in full and are non-refundable unless otherwise stated in writing. We accept payments through approved methods listed on our website.

5. Intellectual Property

All content on the PonTek Solutions website, including logos, text, graphics, and software, is the property of PonTek Solutions and is protected by copyright and trademark laws. Unauthorized use is strictly prohibited.

6. Limitation of Liability

PonTek Solutions is not responsible for:

• Indirect, incidental, or consequential damages.

• Loss of data, profits, or revenue arising from the use of our services.

Our total liability shall not exceed the amount paid for the services provided.

7. Modifications to Terms

We reserve the right to modify these terms at any time. Updated terms will be posted on our website, and your continued use of the services constitutes acceptance of the changes.

8. Termination

We may suspend or terminate your access to services if you violate these terms. Upon termination, your right to use our services will cease immediately.

9. Governing Law

These terms are governed by the laws of Georgia without regard to conflict of law principles. Any disputes arising from these terms will be resolved in the courts of Georgia.

10. Contact Information

For questions or concerns regarding these terms, please contact us:

PonTek Solutions
Email: support@ponteksolutions.com
Phone: (404) 282-4998